Taking Human Behavior and Communication Training

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Enjoy more peaceful and productive relationships in every interaction.
We will show you how during:

Rapport Mastery™ DISC Training for the Office

Decrease Risk
Maximize Team Productivity
Lower Conflict
Increase Client Loyalty
Improve Employee Retention

Rapport Mastery™ DISC Training for the Home

Increase Harmony and Accord
Decrease Stress and Family Tension
Improve Marital Relationship
Help Siblings Get Along
A Proven System for Modifying Behavior in Children

Have you ever attended behavioral or personality training and left thinking, “That was interesting. So what?” and never experience anything lasting to improve your relationships with others? If so you’re not alone.

Our remedy: Application Based Training. We founded the Pici & Pici Behavioral Studies Institute that takes human behavior training to the next level. Here you will find a more effective way to make sense of people and build positive relationships with those who are perplexing in your life at home, work and anywhere you interact with individuals. We go beyond mere awareness. We help you ‘walk in someone else shoes’. Training in the Pici & Pici Behavioral Studies Institute will assist you to:

Earn Your Certification in the DISC Model
as a Human Behavior Consultant!

Improve your leadership abilities
Resolve and reduce conflict
Enhance your assertive communication skills
Make better decisions
Function better under stress
Maximize your productivity
Develop more positive relationships
Gain a deep insight into your behavior and communication styles
Master recognizing the behavior and communication styles of others

Train the Trainer
A Turnkey Business Opportunity.
A great way to increase your income

on a part-time or full-time basis!

Have your own training business complete with training materials and guidance in a proven
system for training in all industries. Preparing to open a business can take hundreds of hours
and delay opening for weeks or months, while our turnkey operation is ready to go
as soon as your training is completed.
We have helped thousands of individuals discover how to make money in the speaking and
training industry.

Empower yourself and others in:

Build Positive Relationships
Build Trust
Conflict Resolution
Assertive Communication
Interaction Dynamics & Team Building
Performance Management
Maximize Productivity

Increase Family and Marital Unity
Reduce Stress in the home and workplace
Listening Skills
Building Rapport
Repairing Broken Relationships
Producing Your Own Seminars
Priority & Time Management

The Pici & Pici Behavioral Studies Institute offers training in the following areas

Human Behavior & Strengths Assessment

Identify your Value when Working in a Team

In-depth study of the DISC Model of Human Behavior

Conflict Prevention and Resolution

Leadership – Maximizing your Effectiveness

How to Train others Effective Training Strategies

Identifying your Communication and Decision Making Styles

Stress Management

Building Rapport with Others

Assertive, Non-Aggressive Communication that is Powerful but Polite

Team Building Communication and Listening Skills

Creating Your Own Training Events

Reading and Understanding Assessments

Recognizing the Behavior and Communication Styles of Others

Listening Skills

How you Respond in Different Situations Human Behavior Blends

Hiring and the DISC Model

Purposeful Parenting Lowering Stress in Your Home Applying the DISC Mode

What is the DISC model of human behavior?

Twenty-four hundred years ago, scientists and philosophers, most well known is Hippocrates, began to identify and categorize differences in behavior that seemed to follow a fairly consistent pattern

More recently, many psychologists and scientists have continued to explore behavioral patterns. The newest model was devised by Harvard psychologist William Moulton Marston in the 1920s and was later developed into a behavioral assessment tool by industrial psychologist Walter Vernon Clarke. While it dates back nearly a century, the DISC model is still considered well-founded and remains highly respected and widely applied today. One big reason it’s so successfully is because it’s not a “personality test.” Rather, it’s a non-judgmental way to gain insights into why people do what they do and have productive conversations about it

DISC Explained

Here’s a quick explanation of what each of these traits means in terms of how people express their emotions and behave:

Dominance:
Results-oriented people who take action and challenge the status quo
Influence:
Enthusiastic people who bring others around to their viewpoint and build teams
Steadiness:
Supportive people who collaborate well and seek stability
Compliance:
Reserved, focused people who are cautious and following the rules

The model divides a circle into four quadrants to plot an individual on two axes. The top two quadrants represent outgoing, faster-paced people, while the bottom two represent reserved, slower-paced people; the left two quadrants represent more task-oriented people, while the right two represent more people-oriented people.

Dominance:
Falls in the top left quadrant, for outgoing, fast-paced, task-oriented individual.
Influence:
Falls in the top right quadrant, for outgoing, fast-paced, people-oriented individual.
Steadiness:
Falls in the lower right quadrant, for reserved, slow-paced, people-oriented individual.
Compliance:
Falls in the lower left quadrant, for reserved, slow-paced, task-oriented people.

How is DISC Applied to Businesses?

By providing real insights into why people—including self, co-workers, employees, managers, customers, prospects, and others—behave the way they do, the DISC model of human behavior helps companies achieve:

Higher employee productivity
Increased employee satisfaction and loyalty
Stronger teamwork
Better communication
Enhanced motivation
Less conflict
Faster, more satisfactory conflict resolution
More persuasive sales forces
More successful employee training
Higher quality customer service and retention
Smarter recruiting, hiring, placement, and promotion
Greater self-awareness in each individual

Pici & Pici Methods

We’ve studied the DISC model for human behavior in depth and learned to apply it to both personal and professional facets of life:

Rapport Mastery™ DISC Training for the Office

Decrease Risk
Maximize Team Productivity
Lower Conflict
Increase Client Loyalty
Improve Employee Retention

Rapport Mastery™ DISC Training for the Home

Increase Harmony and Accord
Decrease Stress and Family Tension
Improve Marital Relationship
Help Siblings Get Along
A Proven System for Modifying Behavior in Children