Taking Human Behavior and Communication Training
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Discover how simple it can be to develop positive connections with others. Download our FREE eCourse “3 Keys for Building Rapport”
Enjoy more peaceful and productive relationships in every interaction.
We will show you how during:
Rapport Mastery™ DISC Training for the Office
Decrease Risk
Maximize Team Productivity
Lower Conflict
Increase Client Loyalty
Improve Employee Retention
Rapport Mastery™ DISC Training for the Home
Increase Harmony and Accord
Decrease Stress and Family Tension
Improve Marital Relationship
Help Siblings Get Along
A Proven System for Modifying Behavior in Children
Have you ever attended behavioral or personality training and left thinking, “That was interesting. So what?” and never experience anything lasting to improve your relationships with others? If so you’re not alone.
Our remedy: Application Based Training. We founded the Pici & Pici Behavioral Studies Institute that takes human behavior training to the next level. Here you will find a more effective way to make sense of people and build positive relationships with those who are perplexing in your life at home, work and anywhere you interact with individuals. We go beyond mere awareness. We help you ‘walk in someone else shoes’. Training in the Pici & Pici Behavioral Studies Institute will assist you to:
Earn Your Certification in the DISC Model
as a Human Behavior Consultant!
Improve your leadership abilities
Resolve and reduce conflict
Enhance your assertive communication skills
Make better decisions
Function better under stress
Maximize your productivity
Develop more positive relationships
Gain a deep insight into your behavior and communication styles
Master recognizing the behavior and communication styles of others

Train the Trainer
A Turnkey Business Opportunity.
A great way to increase your income
on a part-time or full-time basis!
Empower yourself and others in:
Build Positive Relationships
Build Trust
Conflict Resolution
Assertive Communication
Interaction Dynamics & Team Building
Performance Management
Maximize Productivity
Increase Family and Marital Unity
Reduce Stress in the home and workplace
Listening Skills
Building Rapport
Repairing Broken Relationships
Producing Your Own Seminars
Priority & Time Management
The Pici & Pici Behavioral Studies Institute offers training in the following areas
Human Behavior & Strengths Assessment
Identify your Value when Working in a Team
In-depth study of the DISC Model of Human Behavior
Conflict Prevention and R
Leadership – Maximizing your Effectiveness
How to Train others Effective Training Strategies
Identifying your Communication and Decision Making Styles
Stress Management
Building Rapport with Others
Assertive, Non-Aggressive Communication that is Powerful but Polite
Team Building Communication and Listening Skills
Creating Your Own Training Events
Reading and Understanding Assessments
Recognizing the Behavior and Communication Styles of Others
Listening Skills
How you Respond in Different Situations Human Behavior Blends
Hiring and the DISC Model
Purposeful Parenting Lowering Stress in Your Home Applying the DISC Mode

What is the DISC model of human behavior?
Twenty-four hundred years ago, scientists and philosophers, most well known is Hippocrates, began to identify and categorize differences in behavior that seemed to follow a fairly consistent pattern
More recently, many psychologists and scientists have continued to explore behavioral patterns. The newest model was devised by Harvard psychologist William Moulton Marston in the 1920s and was later developed into a behavioral assessment tool by industrial psychologist Walter Vernon Clarke. While it dates back nearly a century, the DISC model is still considered well-founded and remains highly respected and widely applied today. One big reason it’s so successfully is because it’s not a “personality test.” Rather, it’s a non-judgmental way to gain insights into why people do what they do and have productive conversations about it
DISC Explained
Here’s a quick explanation of what each of these traits means in terms of how people express their emotions and behave:
Dominance:
Influence:
Steadiness:
Compliance:
The model divides a circle into four quadrants to plot an individual on two axes. The top two quadrants represent outgoing, faster-paced people, while the bottom two represent reserved, slower-paced people; the left two quadrants represent more task-oriented people, while the right two represent more people-oriented people.
Dominance:
Influence:
Steadiness:
Compliance:
How is DISC Applied to Businesses?
By providing real insights into why people—including self, co-workers, employees, managers, customers, prospects, and others—behave the way they do, the DISC model of human behavior helps companies achieve:
Higher employee productivity
Increased employee satisfaction and loyalty
Stronger teamwork
Better communication
Enhanced motivation
Less conflict
Faster, more satisfactory conflict resolution
More persuasive sales forces
More successful employee training
Higher quality customer service and retention
Smarter recruiting, hiring, placement, and promotion
Greater self-awareness in each individual
Pici & Pici Methods
We’ve studied the DISC model for human behavior in depth and learned to apply it to both personal and professional facets of life:
Rapport Mastery™ DISC Training for the Office
Decrease Risk
Maximize Team Productivity
Lower Conflict
Increase Client Loyalty
Improve Employee Retention
Rapport Mastery™ DISC Training for the Home
Increase Harmony and Accord
Decrease Stress and Family Tension
Improve Marital Relationship
Help Siblings Get Along
A Proven System for Modifying Behavior in Children